Quote

I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.

Jeffrey Gitomer

Change background

T
T
T

Change font

TAGS & TOPICS

Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Attitude
Others
Believe
Attribute
Attributes
Perception
Smile
Positive

More quotes by Jeffrey Gitomer

Image
If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
Jeffrey Gitomer
Image
Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
Jeffrey Gitomer
Image
How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
Jeffrey Gitomer
Image
Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
Jeffrey Gitomer
Image
A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
Jeffrey Gitomer
Image
Don't dwell on the problem concentrate on the solution.
Jeffrey Gitomer
Image
Trust is even more important than love.
Jeffrey Gitomer
Image
The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
Jeffrey Gitomer
Image
Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
Jeffrey Gitomer
Image
Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
Jeffrey Gitomer
Image
I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
Jeffrey Gitomer
Image
My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
Jeffrey Gitomer
Image
If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
Jeffrey Gitomer
Image
Courage is a self-inflicted quality that gains momentum every time you try it.
Jeffrey Gitomer
Image
You can't be a winner if you're a whiner...wiener.
Jeffrey Gitomer
Image
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
Jeffrey Gitomer
Image
Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
Jeffrey Gitomer
Image
Value the relationship more than making your quota.
Jeffrey Gitomer
Image
Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
Jeffrey Gitomer
Image
Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
Jeffrey Gitomer