Quote

I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Positive
Attitude
Others
Believe
Attribute
Attributes
Perception
Smile

More quotes by Jeffrey Gitomer

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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
Jeffrey Gitomer
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Trust is not a request, Trust is earned.
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
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Master the web and you will master your universe - and your (on-line) bank account.
Jeffrey Gitomer
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People will try to rain on your parade because they have no parade of their own.
Jeffrey Gitomer
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I put myself in front of people who can say yes to me, and I deliver value first.
Jeffrey Gitomer
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Memorable customer service can only take place in a human-to-human situation.
Jeffrey Gitomer
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
Jeffrey Gitomer
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
Jeffrey Gitomer
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
Jeffrey Gitomer
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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If you're not convinced, how can you convince others?
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Quality performance starts with a positive attitude.
Jeffrey Gitomer
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Trust is not spoken, Trust is a feeling.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
Jeffrey Gitomer
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Don't dwell on the problem concentrate on the solution.
Jeffrey Gitomer