Quote

Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Person
Ten
Years
Argument
People
Worse
Negative
Minutes
Around
May
Occurrences
Persons
Hang

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Master the web and you will master your universe - and your (on-line) bank account.
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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Positive mental attitude is determined by you. Not others.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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Make everyday as productive as the day before you go on vacation.
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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Memorable customer service can only take place in a human-to-human situation.
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The deeper your belief, the deeper your pockets.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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I put myself in front of people who can say yes to me, and I deliver value first.
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How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
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Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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