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Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Person
Ten
Years
Argument
People
Worse
Negative
Minutes
Around
May
Occurrences
Persons
Hang
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The deeper your belief, the deeper your pockets.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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Courage is a self-inflicted quality that gains momentum every time you try it.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
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Trust is even more important than love.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Great people have great values and great ethics.
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The key is not to call the decision maker. The key is to have the decision maker call you.
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