Quote

A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Mean
Bigs
Means
Action
Resolve
Part
Honesty
Character
Discipline
Persons
Pride
Person
Taking
Self
Personal

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If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
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Make everyday as productive as the day before you go on vacation.
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Master the web and you will master your universe - and your (on-line) bank account.
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You can't be a winner if you're a whiner...wiener.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal
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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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I put myself in front of people who can say yes to me, and I deliver value first.
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Quality performance starts with a positive attitude.
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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The deeper your belief, the deeper your pockets.
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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If you're not convinced, how can you convince others?
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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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If you don't think you can do it, who will? You control the most important tool in success, your mind.
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