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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
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Businessperson
Journalist
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West Palm Beach
Florida
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Give
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Trust
More quotes by Jeffrey Gitomer
If you want to be the best salesperson, first you must be the best person.
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Failure is not about insecurity. It's about lack of execution.
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If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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Use your CRM to retain customers.
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The deeper your belief, the deeper your pockets.
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Don't dwell on the problem concentrate on the solution.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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Create a story of WOW that will be retold.
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Memorable customer service can only take place in a human-to-human situation.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
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Make everyday as productive as the day before you go on vacation.
Jeffrey Gitomer
