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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
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West Palm Beach
Florida
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More quotes by Jeffrey Gitomer
Master the web and you will master your universe - and your (on-line) bank account.
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
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The key is not to call the decision maker. The key is to have the decision maker call you.
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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Differentiate with value or die with price.
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Value the relationship more than making your quota.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
Jeffrey Gitomer
Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal
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Trust is not spoken, Trust is a feeling.
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The biggest mistake businesses make is advertising before they have become well known.
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
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If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
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Your character holds the key to your trustworthiness.
Jeffrey Gitomer
