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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Giving
Earned
Havens
Haven
Trust
Others
Form
Give

More quotes by Jeffrey Gitomer

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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
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The biggest mistake businesses make is advertising before they have become well known.
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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Go to humorous events at comedy clubs and watch laughable movies.
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Positive mental attitude is determined by you. Not others.
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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The deeper your belief, the deeper your pockets.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
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Value the relationship more than making your quota.
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Before you can get what you want, you have to know what you want,and make a game plan to get it
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Take action every day - some small dose at a time.
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Memorable customer service can only take place in a human-to-human situation.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal
Jeffrey Gitomer