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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Trust
Others
Form
Give
Giving
Earned
Havens
Haven

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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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Courage is a self-inflicted quality that gains momentum every time you try it.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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The deeper your belief, the deeper your pockets.
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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Great people have great values and great ethics.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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The key is not to call the decision maker. The key is to have the decision maker call you.
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Create a story of WOW that will be retold.
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People will try to rain on your parade because they have no parade of their own.
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Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
Jeffrey Gitomer