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Your character holds the key to your trustworthiness.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Trustworthiness
Holds
Keys
Character

More quotes by Jeffrey Gitomer

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Memorable customer service can only take place in a human-to-human situation.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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Go to humorous events at comedy clubs and watch laughable movies.
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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The key is not to call the decision maker. The key is to have the decision maker call you.
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Use your CRM to retain customers.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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Positive mental attitude is determined by you. Not others.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
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Trust is not spoken, Trust is a feeling.
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How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
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People will try to rain on your parade because they have no parade of their own.
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Before you can get what you want, you have to know what you want,and make a game plan to get it
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Don't dwell on the problem concentrate on the solution.
Jeffrey Gitomer