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Your character holds the key to your trustworthiness.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Trustworthiness
Holds
Keys
Character
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
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Positive mental attitude is determined by you. Not others.
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The key is not to call the decision maker. The key is to have the decision maker call you.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
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Trust is even more important than love.
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Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal
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If you're not convinced, how can you convince others?
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If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
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Trust is not a request, Trust is earned.
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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Master the web and you will master your universe - and your (on-line) bank account.
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Memorable customer service can only take place in a human-to-human situation.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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