Quote

Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Learn
Mistakes
Understand
Moved
Best
Judgment
World
Begin
Choose
Incorrect
Trust
Decisive
Teacher
Correct
Mistake
Teachers

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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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The biggest mistake businesses make is advertising before they have become well known.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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The deeper your belief, the deeper your pockets.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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Your character holds the key to your trustworthiness.
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If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
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Don't dwell on the problem concentrate on the solution.
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Value the relationship more than making your quota.
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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
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Great people have great values and great ethics.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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If you're not convinced, how can you convince others?
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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