Quote

Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Elements
Trust
Company
Term
Anyone
Success
Important
Long
Element

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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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I put myself in front of people who can say yes to me, and I deliver value first.
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Trust is not a request, Trust is earned.
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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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Courage is a self-inflicted quality that gains momentum every time you try it.
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Trust is even more important than love.
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The deeper your belief, the deeper your pockets.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
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A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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Quality performance starts with a positive attitude.
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Master the web and you will master your universe - and your (on-line) bank account.
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
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Memorable customer service can only take place in a human-to-human situation.
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Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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