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Trust is not spoken, Trust is a feeling.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Feeling
Feelings
Spoken
Trust

More quotes by Jeffrey Gitomer

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Master the web and you will master your universe - and your (on-line) bank account.
Jeffrey Gitomer
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The deeper your belief, the deeper your pockets.
Jeffrey Gitomer
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
Jeffrey Gitomer
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Failure is not about insecurity. It's about lack of execution.
Jeffrey Gitomer
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
Jeffrey Gitomer
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
Jeffrey Gitomer
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
Jeffrey Gitomer
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Your character holds the key to your trustworthiness.
Jeffrey Gitomer
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
Jeffrey Gitomer
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
Jeffrey Gitomer
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
Jeffrey Gitomer
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
Jeffrey Gitomer
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Satisfied customers are apathetic. Loyal customers will be your advocate.
Jeffrey Gitomer
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Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
Jeffrey Gitomer
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If you don't think you can do it, who will? You control the most important tool in success, your mind.
Jeffrey Gitomer
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
Jeffrey Gitomer
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
Jeffrey Gitomer
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Courage is a self-inflicted quality that gains momentum every time you try it.
Jeffrey Gitomer
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Take action every day - some small dose at a time.
Jeffrey Gitomer
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You can't be a winner if you're a whiner...wiener.
Jeffrey Gitomer