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Trust is not a request, Trust is earned.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Request
Earned
Trust

More quotes by Jeffrey Gitomer

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The deeper your belief, the deeper your pockets.
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Quality performance starts with a positive attitude.
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Memorable customer service can only take place in a human-to-human situation.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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Take action every day - some small dose at a time.
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Don't dwell on the problem concentrate on the solution.
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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
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You can't be a winner if you're a whiner...wiener.
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Create a story of WOW that will be retold.
Jeffrey Gitomer
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
Jeffrey Gitomer
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Your character holds the key to your trustworthiness.
Jeffrey Gitomer
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
Jeffrey Gitomer
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
Jeffrey Gitomer
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Make everyday as productive as the day before you go on vacation.
Jeffrey Gitomer
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If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
Jeffrey Gitomer
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
Jeffrey Gitomer
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Value the relationship more than making your quota.
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
Jeffrey Gitomer
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I put myself in front of people who can say yes to me, and I deliver value first.
Jeffrey Gitomer