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Don't dwell on the problem concentrate on the solution.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Problem
Dwell
Concentrate
Solution
Solutions
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
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If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
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