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Don't dwell on the problem concentrate on the solution.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Dwell
Concentrate
Solution
Solutions
Problem
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People will try to rain on your parade because they have no parade of their own.
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal
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Before you can get what you want, you have to know what you want,and make a game plan to get it
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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Go to humorous events at comedy clubs and watch laughable movies.
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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