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Make everyday as productive as the day before you go on vacation.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Vacation
Productive
Everyday
Make

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Quality performance starts with a positive attitude.
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Courage is a self-inflicted quality that gains momentum every time you try it.
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal
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How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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Trust is not spoken, Trust is a feeling.
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If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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Positive mental attitude is determined by you. Not others.
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Trust is even more important than love.
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Your character holds the key to your trustworthiness.
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Failure is not about insecurity. It's about lack of execution.
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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Differentiate with value or die with price.
Jeffrey Gitomer