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If you're not convinced, how can you convince others?

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Convince
Convinced
Others

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Take action every day - some small dose at a time.
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Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
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People will try to rain on your parade because they have no parade of their own.
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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Use your CRM to retain customers.
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A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
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Sell yourself before you try to sell your company or your product.
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Courage is a self-inflicted quality that gains momentum every time you try it.
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Create a story of WOW that will be retold.
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Make everyday as productive as the day before you go on vacation.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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Failure is not about insecurity. It's about lack of execution.
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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Differentiate with value or die with price.
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Great people have great values and great ethics.
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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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Trust is not a request, Trust is earned.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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