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If you're not convinced, how can you convince others?

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Convince
Convinced
Others

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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
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Courage is a self-inflicted quality that gains momentum every time you try it.
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Create a story of WOW that will be retold.
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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Go to humorous events at comedy clubs and watch laughable movies.
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If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
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Sell yourself before you try to sell your company or your product.
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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Differentiate with value or die with price.
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If you don't think you can do it, who will? You control the most important tool in success, your mind.
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How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
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Make everyday as productive as the day before you go on vacation.
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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Before you can get what you want, you have to know what you want,and make a game plan to get it
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
Jeffrey Gitomer