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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Factors
Serve
Foundation
Positive
Attitude
Ability
Determining
Life
Factor
More quotes by Jeffrey Gitomer
The key is not to call the decision maker. The key is to have the decision maker call you.
Jeffrey Gitomer
Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
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I put myself in front of people who can say yes to me, and I deliver value first.
Jeffrey Gitomer
Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
Jeffrey Gitomer
Differentiate with value or die with price.
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Courage is a self-inflicted quality that gains momentum every time you try it.
Jeffrey Gitomer
Satisfied customers are apathetic. Loyal customers will be your advocate.
Jeffrey Gitomer
It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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The biggest mistake businesses make is advertising before they have become well known.
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The deeper your belief, the deeper your pockets.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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Before you can get what you want, you have to know what you want,and make a game plan to get it
Jeffrey Gitomer