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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Serve
Foundation
Positive
Attitude
Ability
Life
Determining
Factor
Factors

More quotes by Jeffrey Gitomer

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You can't be a winner if you're a whiner...wiener.
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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People will try to rain on your parade because they have no parade of their own.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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Make everyday as productive as the day before you go on vacation.
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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The biggest mistake businesses make is advertising before they have become well known.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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Use your CRM to retain customers.
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Trust is not a request, Trust is earned.
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The key is not to call the decision maker. The key is to have the decision maker call you.
Jeffrey Gitomer