Quote

Positive attitude is the foundation of your life - and the determining factor of your ability to serve.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Foundation
Positive
Attitude
Ability
Life
Determining
Factor
Factors
Serve

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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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Before you can get what you want, you have to know what you want,and make a game plan to get it
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If you want to be the best salesperson, first you must be the best person.
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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The biggest mistake businesses make is advertising before they have become well known.
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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Create a story of WOW that will be retold.
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
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If you're not convinced, how can you convince others?
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People will try to rain on your parade because they have no parade of their own.
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Use your CRM to retain customers.
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You can't be a winner if you're a whiner...wiener.
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Great people have great values and great ethics.
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Make everyday as productive as the day before you go on vacation.
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