Quote

Positive attitude is the foundation of your life - and the determining factor of your ability to serve.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Factor
Factors
Serve
Foundation
Positive
Attitude
Ability
Life
Determining

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Take action every day - some small dose at a time.
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The key is not to call the decision maker. The key is to have the decision maker call you.
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Sell yourself before you try to sell your company or your product.
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Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
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Don't dwell on the problem concentrate on the solution.
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Trust is even more important than love.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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The biggest mistake businesses make is advertising before they have become well known.
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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Positive mental attitude is determined by you. Not others.
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I put myself in front of people who can say yes to me, and I deliver value first.
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
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Value the relationship more than making your quota.
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Memorable customer service can only take place in a human-to-human situation.
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Go to humorous events at comedy clubs and watch laughable movies.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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