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Satisfied customers are apathetic. Loyal customers will be your advocate.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Loyal
Customers
Satisfied
Apathetic
Advocate
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If you want to be the best salesperson, first you must be the best person.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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Go to humorous events at comedy clubs and watch laughable movies.
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Take action every day - some small dose at a time.
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Create a story of WOW that will be retold.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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Failure is not about insecurity. It's about lack of execution.
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Trust is not a request, Trust is earned.
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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Great people have great values and great ethics.
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Trust is even more important than love.
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