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The biggest mistake businesses make is advertising before they have become well known.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Well
Make
Businesses
Advertising
Biggest
Mistake
Known
Become
Wells

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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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Memorable customer service can only take place in a human-to-human situation.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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Differentiate with value or die with price.
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Failure is not about insecurity. It's about lack of execution.
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Value the relationship more than making your quota.
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Don't dwell on the problem concentrate on the solution.
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
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Use your CRM to retain customers.
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
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Make everyday as productive as the day before you go on vacation.
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