Quote

Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Give
Skills
Caps
Giving
Short
Bold
Writing
Question
Statement
Make
Middle
Points
Think
Start
Statements
Thinking
Use
Improve
Keep
Meat
Paragraphs
Ends
Smile
Paragraph

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How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
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The biggest mistake businesses make is advertising before they have become well known.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
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Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
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Courage is a self-inflicted quality that gains momentum every time you try it.
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Value the relationship more than making your quota.
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I put myself in front of people who can say yes to me, and I deliver value first.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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Memorable customer service can only take place in a human-to-human situation.
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Trust is even more important than love.
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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Make everyday as productive as the day before you go on vacation.
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Go to humorous events at comedy clubs and watch laughable movies.
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Differentiate with value or die with price.
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