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Go to humorous events at comedy clubs and watch laughable movies.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Comedy
Laughable
Humorous
Clubs
Watches
Watch
Events
Movies
More quotes by Jeffrey Gitomer
Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
Jeffrey Gitomer
How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
Jeffrey Gitomer
The biggest mistake businesses make is advertising before they have become well known.
Jeffrey Gitomer
Use your CRM to retain customers.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
Jeffrey Gitomer
If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
Jeffrey Gitomer
Memorable customer service can only take place in a human-to-human situation.
Jeffrey Gitomer
Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
Jeffrey Gitomer
Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
Jeffrey Gitomer
If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
Jeffrey Gitomer
Trust is not a request, Trust is earned.
Jeffrey Gitomer
Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
Jeffrey Gitomer
If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
Jeffrey Gitomer
The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
Jeffrey Gitomer
Create a story of WOW that will be retold.
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Before you can get what you want, you have to know what you want,and make a game plan to get it
Jeffrey Gitomer
Value the relationship more than making your quota.
Jeffrey Gitomer
Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
Jeffrey Gitomer
Failure is an event, not a person. Think of failure as 'it' and not 'me'.
Jeffrey Gitomer
Quality performance starts with a positive attitude.
Jeffrey Gitomer