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Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Business
Time
Consist
Lunch
Building
Relationship
Least
Successful
Talk
More quotes by Jeffrey Gitomer
I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
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You can't be a winner if you're a whiner...wiener.
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Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
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Don't dwell on the problem concentrate on the solution.
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Master the web and you will master your universe - and your (on-line) bank account.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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Trust is not a request, Trust is earned.
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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Make everyday as productive as the day before you go on vacation.
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
Jeffrey Gitomer
