Quote

Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Much
Signals
Buying
Price
Biggest
Telling
Asking
Second
High
Signal

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Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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Trust is not a request, Trust is earned.
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
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Create a story of WOW that will be retold.
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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If you're not convinced, how can you convince others?
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Memorable customer service can only take place in a human-to-human situation.
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Sell yourself before you try to sell your company or your product.
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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The biggest mistake businesses make is advertising before they have become well known.
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Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
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If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
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Don't dwell on the problem concentrate on the solution.
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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
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Great people have great values and great ethics.
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