Quote

Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Second
High
Signal
Much
Signals
Buying
Price
Biggest
Telling
Asking

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Don't dwell on the problem concentrate on the solution.
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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Master the web and you will master your universe - and your (on-line) bank account.
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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Create a story of WOW that will be retold.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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Trust is not spoken, Trust is a feeling.
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Great people have great values and great ethics.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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Sell yourself before you try to sell your company or your product.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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The biggest mistake businesses make is advertising before they have become well known.
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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The deeper your belief, the deeper your pockets.
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A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
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