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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Millions
Sells
Company
Companies
Hours
Cease
Matter
Matters
Amaze
Never
Dollars
Ceases
People
Spend
Thousands
Teaching
Sell
Minutes
Minute

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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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If you want to be the best salesperson, first you must be the best person.
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If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
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Memorable customer service can only take place in a human-to-human situation.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Positive mental attitude is determined by you. Not others.
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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You can't be a winner if you're a whiner...wiener.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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