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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Exist
Failure
Humor
Attitude
Whip
Fear
Whips
Action
Persistence
Doesn
Rejection
Believe
Fears
More quotes by Jeffrey Gitomer
Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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Courage is a self-inflicted quality that gains momentum every time you try it.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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You can't be a winner if you're a whiner...wiener.
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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Trust is not spoken, Trust is a feeling.
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The key is not to call the decision maker. The key is to have the decision maker call you.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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Use your CRM to retain customers.
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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Go to humorous events at comedy clubs and watch laughable movies.
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Sell yourself before you try to sell your company or your product.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
Jeffrey Gitomer