Quote

Trust is even more important than love.

Jeffrey Gitomer

Change background

T
T
T

Change font

TAGS & TOPICS

Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Trust
Important
Even
Love

More quotes by Jeffrey Gitomer

Image
Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
Jeffrey Gitomer
Image
Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
Jeffrey Gitomer
Image
Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
Jeffrey Gitomer
Image
Memorable customer service can only take place in a human-to-human situation.
Jeffrey Gitomer
Image
Differentiate with value or die with price.
Jeffrey Gitomer
Image
Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal
Jeffrey Gitomer
Image
Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
Jeffrey Gitomer
Image
Before you can get what you want, you have to know what you want,and make a game plan to get it
Jeffrey Gitomer
Image
The deeper your belief, the deeper your pockets.
Jeffrey Gitomer
Image
If you don't think you can do it, who will? You control the most important tool in success, your mind.
Jeffrey Gitomer
Image
Failure is an event, not a person. Think of failure as 'it' and not 'me'.
Jeffrey Gitomer
Image
Satisfied customers are apathetic. Loyal customers will be your advocate.
Jeffrey Gitomer
Image
Quality performance starts with a positive attitude.
Jeffrey Gitomer
Image
Trust is not spoken, Trust is a feeling.
Jeffrey Gitomer
Image
Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
Jeffrey Gitomer
Image
In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
Jeffrey Gitomer
Image
Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
Jeffrey Gitomer
Image
Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
Jeffrey Gitomer
Image
Courage is a self-inflicted quality that gains momentum every time you try it.
Jeffrey Gitomer
Image
The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
Jeffrey Gitomer