Quote

I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
High
Cell
School
Tape
Cassette
Cells
Cassettes
Cards
Tapes
Phones
Graduated
Credit
Cable
Computer
Cables
Internet
Computers

More quotes by Jeffrey Gitomer

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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
Jeffrey Gitomer
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People will try to rain on your parade because they have no parade of their own.
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The key is not to call the decision maker. The key is to have the decision maker call you.
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I put myself in front of people who can say yes to me, and I deliver value first.
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The deeper your belief, the deeper your pockets.
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Don't dwell on the problem concentrate on the solution.
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Failure is not about insecurity. It's about lack of execution.
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A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
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Differentiate with value or die with price.
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
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Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
Jeffrey Gitomer
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Make everyday as productive as the day before you go on vacation.
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Trust is not spoken, Trust is a feeling.
Jeffrey Gitomer
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Use your CRM to retain customers.
Jeffrey Gitomer
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
Jeffrey Gitomer