Quote

Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Like
Grammar
Impression
Total
Reflection
Image
Control
Made
Good
Impressions

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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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The biggest mistake businesses make is advertising before they have become well known.
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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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Use your CRM to retain customers.
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A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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Trust is not a request, Trust is earned.
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Trust is even more important than love.
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If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
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