Quote

Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Image
Control
Made
Impressions
Good
Grammar
Like
Impression
Total
Reflection

More quotes by Jeffrey Gitomer

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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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Courage is a self-inflicted quality that gains momentum every time you try it.
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Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
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If you're not convinced, how can you convince others?
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Before you can get what you want, you have to know what you want,and make a game plan to get it
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The key is not to call the decision maker. The key is to have the decision maker call you.
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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Use your CRM to retain customers.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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Quality performance starts with a positive attitude.
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You can't be a winner if you're a whiner...wiener.
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If you want to be the best salesperson, first you must be the best person.
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If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
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The biggest mistake businesses make is advertising before they have become well known.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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Memorable customer service can only take place in a human-to-human situation.
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Positive mental attitude is determined by you. Not others.
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