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Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Helping
Versa
Also
Disagree
Home
Vice
Way
Vices
Sell
Sells
Bottom
Depot
Help
Liners
More quotes by Jeffrey Gitomer
If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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Quality performance starts with a positive attitude.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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Trust is not a request, Trust is earned.
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Trust is even more important than love.
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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Before you can get what you want, you have to know what you want,and make a game plan to get it
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
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Go to humorous events at comedy clubs and watch laughable movies.
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Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
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The biggest mistake businesses make is advertising before they have become well known.
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You can't be a winner if you're a whiner...wiener.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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Value the relationship more than making your quota.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
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Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
Jeffrey Gitomer