Quote

Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.

Jeffrey Gitomer

Change background

T
T
T

Change font

TAGS & TOPICS

Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Home
Vice
Way
Vices
Sell
Sells
Bottom
Depot
Help
Liners
Helping
Versa
Also
Disagree

More quotes by Jeffrey Gitomer

Image
There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
Jeffrey Gitomer
Image
The key is not to call the decision maker. The key is to have the decision maker call you.
Jeffrey Gitomer
Image
If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
Jeffrey Gitomer
Image
How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
Jeffrey Gitomer
Image
It seems to me that it's actually harder to invent excuses than it is to get a sale.
Jeffrey Gitomer
Image
In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
Jeffrey Gitomer
Image
Create a story of WOW that will be retold.
Jeffrey Gitomer
Image
Differentiate with value or die with price.
Jeffrey Gitomer
Image
If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
Jeffrey Gitomer
Image
Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
Jeffrey Gitomer
Image
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
Jeffrey Gitomer
Image
Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
Jeffrey Gitomer
Image
If you don't think you can do it, who will? You control the most important tool in success, your mind.
Jeffrey Gitomer
Image
Master the web and you will master your universe - and your (on-line) bank account.
Jeffrey Gitomer
Image
Next time someone tells you 'never,' remember that means 'not for at least one hour.'
Jeffrey Gitomer
Image
Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
Jeffrey Gitomer
Image
Go to humorous events at comedy clubs and watch laughable movies.
Jeffrey Gitomer
Image
Use your CRM to retain customers.
Jeffrey Gitomer
Image
If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
Jeffrey Gitomer
Image
Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
Jeffrey Gitomer