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How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Trying
Conversation
Phrases
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Friendly
Start
Companies
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Customers
Problem
Favorite
Firsts
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First
Following
Great
Luck
Conversations
More quotes by Jeffrey Gitomer
I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
Jeffrey Gitomer
Trust is even more important than love.
Jeffrey Gitomer
People will try to rain on your parade because they have no parade of their own.
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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Value the relationship more than making your quota.
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
Jeffrey Gitomer
Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
Jeffrey Gitomer
Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
Jeffrey Gitomer
Courage is a self-inflicted quality that gains momentum every time you try it.
Jeffrey Gitomer
Master the web and you will master your universe - and your (on-line) bank account.
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Your character holds the key to your trustworthiness.
Jeffrey Gitomer
Don't dwell on the problem concentrate on the solution.
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Failure is not about insecurity. It's about lack of execution.
Jeffrey Gitomer
Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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Trust is not a request, Trust is earned.
Jeffrey Gitomer
The deeper your belief, the deeper your pockets.
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A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
Jeffrey Gitomer
The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
Jeffrey Gitomer
Use your CRM to retain customers.
Jeffrey Gitomer
Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
Jeffrey Gitomer
