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If you want to be the best salesperson, first you must be the best person.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
First
Must
Salesperson
Persons
Best
Person
Firsts
More quotes by Jeffrey Gitomer
Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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Quality performance starts with a positive attitude.
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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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Sell yourself before you try to sell your company or your product.
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Great people have great values and great ethics.
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Positive mental attitude is determined by you. Not others.
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Your character holds the key to your trustworthiness.
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Create a story of WOW that will be retold.
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Memorable customer service can only take place in a human-to-human situation.
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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Value the relationship more than making your quota.
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People will try to rain on your parade because they have no parade of their own.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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