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Master the web and you will master your universe - and your (on-line) bank account.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Line
Lines
Universe
Bank
Account
Accounts
Master
Masters

More quotes by Jeffrey Gitomer

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Trust is not spoken, Trust is a feeling.
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Great people have great values and great ethics.
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If you want to be the best salesperson, first you must be the best person.
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Courage is a self-inflicted quality that gains momentum every time you try it.
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Memorable customer service can only take place in a human-to-human situation.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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The biggest mistake businesses make is advertising before they have become well known.
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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The deeper your belief, the deeper your pockets.
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Trust is even more important than love.
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Sell yourself before you try to sell your company or your product.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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Positive mental attitude is determined by you. Not others.
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Quality performance starts with a positive attitude.
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Asking, How much is it? is THE BIGGEST buying signal. Telling me, Your price is too high. is THE SECOND BIGGEST buying signal
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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Differentiate with value or die with price.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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Create a story of WOW that will be retold.
Jeffrey Gitomer