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I put myself in front of people who can say yes to me, and I deliver value first.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Value
Values
Firsts
First
People
Deliver
Fronts
Front
More quotes by Jeffrey Gitomer
Failure is an event, not a person. Think of failure as 'it' and not 'me'.
Jeffrey Gitomer
Your character holds the key to your trustworthiness.
Jeffrey Gitomer
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
Jeffrey Gitomer
Differentiate with value or die with price.
Jeffrey Gitomer
Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
Jeffrey Gitomer
People will try to rain on your parade because they have no parade of their own.
Jeffrey Gitomer
My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
Jeffrey Gitomer
Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
Jeffrey Gitomer
If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
Jeffrey Gitomer
I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
Jeffrey Gitomer
Failure is not about insecurity. It's about lack of execution.
Jeffrey Gitomer
Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
Jeffrey Gitomer
You can't be a winner if you're a whiner...wiener.
Jeffrey Gitomer
Don't dwell on the problem concentrate on the solution.
Jeffrey Gitomer
If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
Jeffrey Gitomer
Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
Jeffrey Gitomer
If you're not convinced, how can you convince others?
Jeffrey Gitomer
Trust is even more important than love.
Jeffrey Gitomer
If you don't think you can do it, who will? You control the most important tool in success, your mind.
Jeffrey Gitomer
Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
Jeffrey Gitomer