Quote

Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Attitude
Takes
Create
Internally
Persons
Smiling
Person
Friendly
Live
Atmosphere
Firsts
Outside
First
Inside

More quotes by Jeffrey Gitomer

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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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Master the web and you will master your universe - and your (on-line) bank account.
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
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If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
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The key is not to call the decision maker. The key is to have the decision maker call you.
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If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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The deeper your belief, the deeper your pockets.
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The biggest mistake businesses make is advertising before they have become well known.
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Failure is not about insecurity. It's about lack of execution.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
Jeffrey Gitomer
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
Jeffrey Gitomer
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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