Quote

Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Live
Atmosphere
Firsts
Outside
First
Inside
Attitude
Takes
Create
Internally
Persons
Smiling
Person
Friendly

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Use your CRM to retain customers.
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Your character holds the key to your trustworthiness.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
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If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
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Positive mental attitude is determined by you. Not others.
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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Quality performance starts with a positive attitude.
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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Memorable customer service can only take place in a human-to-human situation.
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Take action every day - some small dose at a time.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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You can't be a winner if you're a whiner...wiener.
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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Trust is not spoken, Trust is a feeling.
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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Before you can get what you want, you have to know what you want,and make a game plan to get it
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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