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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Refinement
Growth
Movement
Opportunity
Change

More quotes by Jeffrey Gitomer

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Create a story of WOW that will be retold.
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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Value the relationship more than making your quota.
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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Don't dwell on the problem concentrate on the solution.
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Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool?
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Memorable customer service can only take place in a human-to-human situation.
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If you don't think you can do it, who will? You control the most important tool in success, your mind.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
Jeffrey Gitomer
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The deeper your belief, the deeper your pockets.
Jeffrey Gitomer