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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Growth
Movement
Opportunity
Change
Refinement
More quotes by Jeffrey Gitomer
The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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Trust is not spoken, Trust is a feeling.
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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Differentiate with value or die with price.
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The biggest mistake businesses make is advertising before they have become well known.
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Create a story of WOW that will be retold.
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Courage is a self-inflicted quality that gains momentum every time you try it.
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A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
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Master the web and you will master your universe - and your (on-line) bank account.
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Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
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Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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Take more chances than you dare. You'll make more sales than you expect. That's the formula.
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
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Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't.
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Quality performance starts with a positive attitude.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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