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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Second
Inside
Head
Happiness
Else
Firsts
First
Way
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Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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You can't be a winner if you're a whiner...wiener.
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If you don't think you can do it, who will? You control the most important tool in success, your mind.
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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Trust is not a request, Trust is earned.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'.
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Use your CRM to retain customers.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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Positive mental attitude is determined by you. Not others.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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If you want to be the best salesperson, first you must be the best person.
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When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
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