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There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Firsts
First
Way
Second
Inside
Head
Happiness
Else
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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Quality performance starts with a positive attitude.
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Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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Memorable customer service can only take place in a human-to-human situation.
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Trust is not a request, Trust is earned.
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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Positive mental attitude is determined by you. Not others.
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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Value the relationship more than making your quota.
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If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
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Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
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Your character holds the key to your trustworthiness.
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Some people serve with pride - because they 'want to' do and be their best other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
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