Quote

If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Customer
Customers
Lose
Loses
Simple
Problem

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Trust is even more important than love.
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Go to humorous events at comedy clubs and watch laughable movies.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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Failure is not about insecurity. It's about lack of execution.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
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Quality performance starts with a positive attitude.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
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Value the relationship more than making your quota.
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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Don't dwell on the problem concentrate on the solution.
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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Use your CRM to retain customers.
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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Take action every day - some small dose at a time.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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It seems to me that it's actually harder to invent excuses than it is to get a sale.
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Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth.
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