Quote

If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.

Jeffrey Gitomer

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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Loses
Simple
Problem
Customer
Customers
Lose

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Go to humorous events at comedy clubs and watch laughable movies.
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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Take action every day - some small dose at a time.
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Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.
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Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
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If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
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Memorable customer service can only take place in a human-to-human situation.
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I put myself in front of people who can say yes to me, and I deliver value first.
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Sell yourself before you try to sell your company or your product.
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Don't dwell on the problem concentrate on the solution.
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Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
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Trust is not spoken, Trust is a feeling.
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Differentiate with value or die with price.
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
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Your character holds the key to your trustworthiness.
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Before you can get what you want, you have to know what you want,and make a game plan to get it
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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