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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Nothing
Prospect
Preparation
Product
Prepared
Products
Company
Half
Everything
Salespeople
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You don't earn loyalty in a day. You earn loyalty day-by-day.
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Satisfied customers are apathetic. Loyal customers will be your advocate.
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Create a story of WOW that will be retold.
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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If you don't think you can do it, who will? You control the most important tool in success, your mind.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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Trust is even more important than love.
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I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
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Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.
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The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
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Failure is not about insecurity. It's about lack of execution.
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The key is not to call the decision maker. The key is to have the decision maker call you.
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Trust is not an important element it is THE important element in any LONG TERM success with anyone or any company.
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Master the web and you will master your universe - and your (on-line) bank account.
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You can't be a winner if you're a whiner...wiener.
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Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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