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It seems to me that it's actually harder to invent excuses than it is to get a sale.
Jeffrey Gitomer
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Jeffrey Gitomer
Age: 78
Born: 1946
Born: February 11
Author
Businessperson
Journalist
Writer
West Palm Beach
Florida
Harder
Actually
Seems
Sale
Excuses
Invent
Excuse
More quotes by Jeffrey Gitomer
When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
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Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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Positive attitude is the foundation of your life - and the determining factor of your ability to serve.
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Change is REFINEMENT. Change is GROWTH. Change is MOVEMENT. Change is OPPORTUNITY.
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Positive mental attitude is determined by you. Not others.
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Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
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Next time someone tells you 'never,' remember that means 'not for at least one hour.'
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It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
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Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
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Trust is even more important than love.
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Failure is an event, not a person. Think of failure as 'it' and not 'me'.
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Make everyday as productive as the day before you go on vacation.
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In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
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Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
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Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
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Differentiate with value or die with price.
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If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
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My website, my email magazine, my blog, my books, my corporate seminars, and my public seminars all create the ability for social media to work and all build reputation and ranking.
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The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
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Create a story of WOW that will be retold.
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